frequently asked questions How do you choose the auditor for a dossier ? We favor above all the auditors experience in the line of work of the firm to certify (or in a similar line of work that enables the auditor to understand the activity and its vocabulary), a diploma, if not linked to an experience in the line of work, is not a sufficient criteria for selection. We also take into account the company’s culture to provide the best auditor for the job. What is the certification procedure ? Certification communication A company certified by EURO-QUALITY SYSTEM can publish its certification when: The certification is valid and is not the object of a cancellation or a suspension. The communication of the certification is not likely to mislead. Especially when a subsidiary belonging to a group is certified, the communication must not imply that the whole group activities or subsidiaries would be covered by the certification. An company certified by EURO-QUALITY SYSTEM can use the EURO-QUALITY SYSTEM logo: On their headed notepaper On visiting or business cards provided that the latter is associated with the company. Remarks : If you want to use EQS’s logo, ask EURO-QUALITY SYSTEM about rules on usage and your needs. You must not modify or adapt the EURO-QUALITY SYSTEM logo in any way. Do not say that your COMPANY is “accredited” but use “certified”. If your COMPANY is certified ISO XXX version nn, use the complete title, eg.: ISO 9001:2008 Do not put the logo or the certification references for ISO9001 or ISO 14001 on the products, the product labels or the product packaging. Do not leave any ambiguity over the interpretation of your certification which might imply product conformity or that the certifications are product certifications or product guarantees. Be precise as to the application of the certification ISO 9001 or ISO 14001 to your COMPANY, regarding to the activities and the sites covered by the certification. The certification cycle. Year N Audit Initial or audit renwewal with a complet system review (documentation and field) Year N+1 The surveillance audit must be made no later than 1 year after the initial audit date. Year N+2 The surveillance audit must be made no later than 2 years after the initial audit date. Year N+3 The renewal audit must be made no later than 3 years after the initial audit date whereupon anew certificate will be issued.