EURO-QUALITY SYSTEM shows its commitment in impartiality and transparency by: A shareholding totally independent with no link to any group having any other certification activity No other activity than certification which could be non compatible with. Use of referentials imposed by accreditation Appropriate audit duration, including for supervision duration never less than one day Day unit never less than 0,5 day (No 0,25 or 0,30 unit) A documented response to any complaint coming from one of its certified client. Communication when asked by a client on its certification validity state